Designing Databases, Shaping Practice: How Evaluation Technology Supports Program Clarity and Continuity

This presentation explores how building a program database can shape and strengthen implementation practice. Drawing from work at the Behavioral Health Improvement Institute, the presenter shares how developing data systems for programs often prompts deeper reflection about program models themselves. The structure required by a database naturally surfaces gaps in logic, unclear practices, and inconsistent workflows—creating opportunities to align with best practices and refine implementation in real time. Databases also serve as an anchor during staff turnover, helping new team members onboard quickly and internalize the core program model. As programs evolve or scale, adapting the database again forces clarity around essential elements and fidelity, reinforcing organizational learning. This presentation offers a practical and reflective look at how technology can be used not only to track outcomes, but to actively support program design, capacity building, and long-term learning.
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